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For all emergencies, please call 911.
For police-related concerns that are not an emergency, citizens can call the non-emergency dispatch line
at 304-234-3661.
Wheeling 311 tickets are generally reviewed during normal business hours, 8:30 a.m. to 5 p.m., Monday through Friday.
Purpose: The purpose and mission of this system is to enable greater efficiency, accountability and transparency into non-emergency services while maintaining the highest possible level of customer service. The list below shows what types of services you can request using this system.
How to Use This System: There are four steps to creating a service request ticket.