The City of Wheeling, West Virginia


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Water Division

To report water line breaks or leaks, call 304-234-3849. (If no one is available to take your call, then call 304-234-3834.)

Lori Siburt, Superintendent
(304) 234-3849

Section Supervisors

Distribution: Harold Jarrett
Phone: (304) 234-3849 / Fax: (304) 234-3837

Treatment Plant: Mike Rice 
Phone: (304) 234-3835 / Fax: (304) 234-3833

Utility Accounting and Revenue (UAR): Susie Donathan 
Phone: (304) 234-3762 / Fax: (304) 234-3721

Commercial: (304) 234-3723
Distribution: (304) 234-3849
Billing: (304) 234-3762

For more information, visit

The City has been operating a water pumping and distribution system for over 170 years, which gives the City the title of the Oldest Water System West of the Allegheny Mountains. The initial system consisted of a pumping station located near 8th Street and grew into the existing Water Treatment Plant, located in Warwood, which went into operation in 1924. Upgrades were made to the plant and system in 1964 and 1992. Currently, the system is capable of delivering water at a rate of 14 million gallons per day (mgd). The Water Division is operated and managed through the following three sections:

  • Utility Accounting and Revenue (UAR) – provides accounting and budget services to this division and Water Pollution Control Division. It also provides billing and collection services for both the Water and the Water Pollution Control Divisions.
  • Distribution – provides maintenance and repair to the system that includes over 189 miles of transmission and distribution pipelines, 10 booster stations, and 20 storage facilities.
  • Treatment – provides oversight and monitoring of the water treatment plant and laboratory facilities. This division also provides maintenance and repair to the system’s main and back-up pumps and booster stations.


From the region’s largest trail system, to national schools of excellence, to a reorganized municipal government, the City of Wheeling offers a dynamic environment for you, your family and your business. There are many features that are unique to this area and we are proud of them! Our businesses enjoy the business climate as well with our advanced, motivated work force. The work force also enjoys being active in our various professional organizations. The area boasts year-round entertainment, leisure, sports, music, festivals, dining, shopping, and much more.

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